Supporting you as your association and events evolve.

Operandi Consulting partners with professional associations and the business events sector to deliver change with clarity, rigour and measurable impact. We work collaboratively to develop practical options and tailored solutions that reflect your context, ambitions and constraints. Our clients include national and international professional bodies modernising governance, reviewing member value and revenue models and event portfolios. We also work with conference and exhibition organisers, and destinations, seeking stronger performance and participant experience.

“Tracy skilfully brought clarity and empowered the group to make well-informed decisions.”

Zhanna Kovalchuk, Executive Director ESSKA

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    Governance

    Fit for the future grounded in contemporary practice guiding direction. Good governance is an essential feature of strong sustainable associations. It’s one of the core responsibilities of Boards to ensure they are competent stewards of the association and that governance supports integrity, open and transparent decision-making alongside managing risk.

    We can support you with:

    ​- Governance reviews​

    - High performing and effective Boards

    - Policy development and implementation​

    - Independent chairing​ / facilitation

    - Risk management​

    - Differentiating Board roles from operations​

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    Strategic planning

    We can help you review, refresh or start for the first time. A strategic plan helps you have clarity of purpose, set direction, make choices and use your resources to best effect. It’s another key responsibility of Boards and leadership.

    We can help you with:

    - Strategic planning full support

    - Facilitation and project management​

    - Purpose review ​

    - Stakeholder mapping and analysis​

    - Scenario modelling​

    - Landscape review and critical analysis​

    - Goal setting​

    - Implementation plans​

    - Key activity and performance indicators​

    - Reporting ​

  • Association management

    We can support you to improve the way you work across the organisation. It may be a whole systems look at the way you work or a particular area of activity or department. We use a mentor / coaching style to support change.

    We can support:

    - Leadership development​

    - Cultural competence​

    - Future leader development ​- Organisational policies, systems and processes​

    - Executive level – temporary, permanent, interim ​solutions

    - Equity, diversity, inclusion and belonging​

    - Coaching and mentorship​

    - Specific projects ​

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    Events

    From bidding for or selecting events, to design, delivery and impact, we help you deliver success. With extensive global experience we can support associations, convention bureaus and cities.

    We can help with:

    - Request for proposal development and review​

    - Site selection processes and critical reviews​

    - Bid submission review​

    - Event strategy​

    - Legacy and impact development​

    - Chairing and moderating​

    - Equity, diversity and Inclusion policies and practices ​

    - Industry insights ​

    - Event evaluation​

    - Meeting and session design​

    - Participant experience ​

  • Stakeholder relations

    Maximise outcomes through partnerships that deliver on collaborative advantage.

    We can help with:

    - ​Strategy​

    - Stakeholder mapping​

    - Value creation​

    - Review and impact analysis ​

    - Developing agreements

  • Membership

    Know, retain and grow your members, delivering value and impact.

    We can help with:

    ​- Service review​s

    - Communities of practice development and management​

    - Member engagement​

    - Segmentation and needs analysis​

    - Policy development, advocacy and impact ​